Privacy Policy

Last Updated: November 2025

1. Introduction

MissionHub ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

2. Data We Collect

Account Information:

• Email address
• Password (encrypted)
• Account creation date

For Doers:

• Full name
• Date of birth
• Phone number
• City

Mission Data:

• Mission descriptions and details
• Chat messages between Clients and Doers
• Transaction records
• Dispute information

Technical Data:

• IP address
• Browser type and version
• Access times

3. How We Use Your Data

We use your data to:

• Provide and maintain the platform
• Process payments and transactions
• Verify identity and prevent fraud
• Communicate about missions and account activity
• Resolve disputes
• Comply with legal obligations
• Improve our services

4. Data Sharing

We do not sell your personal data. We may share data:

• Between Clients and Doers for mission purposes
• With payment processors (Stripe) to process transactions
• With law enforcement if legally required
• With administrators for dispute resolution

5. Data Security

We implement appropriate security measures including:

• Password encryption
• Secure HTTPS connections
• Regular security audits
• Access controls for sensitive data

6. Your Rights (GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured format
• Object: Object to certain processing of your data

7. Data Retention

We retain your data:

• Account data: Until account deletion (or 7 years for tax purposes)
• Transaction records: 7 years for legal and accounting purposes
• Chat messages: Until mission completion + 90 days

8. Cookies

We use essential cookies for:

• Session management (keeping you logged in)
• Security (CSRF protection)

We do not use tracking or advertising cookies.

9. Third-Party Services

We use:

• Stripe: For payment processing (see Stripe's privacy policy)

10. Children's Privacy

MissionHub is not intended for users under 18. We do not knowingly collect data from minors.

11. International Transfers

Your data may be processed in countries outside the EU. We ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this policy. We will notify users of significant changes via email or platform notification.

13. Contact & Data Protection Officer

For privacy concerns or to exercise your rights, contact us through the platform admin system.